Frequently Asked Questions
How much does it cost to work with you?
Our projects range roughly from $3,000 to $40,000+.
There are sometimes exceptions if you need something really small to start, like a simple single web page.
A simple branding project would come in at the low end.
A simple template-based website project would also.
A typical bespoke, custom-designed informative website with 6-12 pages and no advanced features is usually in the range of $10,000-20,000.
Websites with e-commerce and other advanced features, lots of pages with different designs and complicated integrations and workflows, or through which a lot of strategic brand messaging and design need to be fleshed out are on the higher end.
For projects where the scope is unclear, likely to change, or an agile approach is needed, our clients can purchase “buckets” of hours that we use towards the project. The client can decide to launch with something more minimal or buy more hours to develop further. Our rate is between $150 and $200 per hour.
Do you offer payment plans?
Typically our projects are broken into 3 or 4 payments, with the first payment being due to begin, the final payment due when the scope is completed and inermediate payments due at important milestones such as when the website has been designed and we’re moving into the programming phase.
However, we are very flexible about payment terms and can structure a payment plan that works best for you, such as equal monthly payments over an agreed-upon time-period.
How long does a project take?
Project timelines vary widely based on the complexity of the work.
A very basic project can take a few weeks, though typical branding projects take about 1-2 months and typical website projects take 3-4 months. More advanced branding projects with lots of strategy, concepts, revisions, supporting material such as copywriting and collateral, stakeholders and/or architecture can take 4-6 months.
With the cooperation of our clients delivering necessary assets and direction and prompt feedback, we are capable of turning around projects faster on a rush delivery basis.
How do you support me after my website launches?
Our clients very often hire us for ongoing support plans.
Our most basic plan provides WordPress maintenance, core and plugin updates, security upkeep, spam monitoring, regular backups and an hour of ad-hoc support per month.
We often create more robust support plans that include ongoing development of new pages or features, digital marketing services, content management, email marketing and general design support.